FAQ

Return Policy-
You can return a product in new condition if it has not been used and it is within 30 days of the purchase. All returns will incur a 20% restocking fee. Orders cancelled before shipping will incur a 5% administration fee. Special / custom orders are non-returnable and non-cancellable.

Delivery Method-
All deliveries are sent via Ground Shipping via Fed-Ex, UPS or USPS. Expect 4-7 working days for delivery.

Privacy Policy-

We will never share your information or email addresses with vendors, business partners or other organizations.

What Information is Collected?
The information we learn from visitors, helps us to personalize and continually improve our site. Basically, you can visit our web pages without telling us who you are or revealing any personal information about yourself but we do collect statistics on the amount of traffic and traffic patterns on this site.

Our Site’s Staff does obtain and retain certain information as you email us directly and whenever you respond to website questions. We may analyze this data for marketing and technical purposes.

Links to Third Party Sites
Our site may include links to other web sites that are not under our control. You should review those policies before visiting those websites.

Policy Changes
This policy is subject to change. If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on this privacy policy page.
If you have any questions you can contact us at tools@techleader.com.

General Inquiries –

Techleader Tooling, Inc.
3606 California Road, PO Box 957
Orchard Park, NY 14127

Phone: (716) 662-6818
Toll Free: 1-800-688-6810
FAX: (716) 662-8965